Return Instructions

Learn how to return your leased equipment with our step-by-step guides. If you have questions or concerns that aren’t addressed by the guides, reach out to Support for assistance.

110V and Solar Cameras	Solar Equipment
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Mobile Camera Trailers

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Frequently Asked Questions

What if I want to extend my leasing term?

Reach out to your Account Executive to let them know, and they will give you pricing information based on your lease type.

Can I buy my leased equipment at the end of my lease term?

Yes, reach out to your Account Executive for pricing.

What happens if I lost the packaging required for the return?

If you can’t locate your pallet (for solar equipment) or camera’s hard case, reach out to leasing@truelook.com for alternative instructions on returning your equipment.

How do I contact Support to answer my questions?

You can reach Support by emailing support@truelook.com or calling 833.878.3566, Option 2. As a TrueLook customer, you get unlimited USA support.