How Can We Help?

Generic selectors
Exact matches only
Search in title
Search in content

Documentation » Jobsite Surveillance » Detection and Exclusion Zones

Detection and Exclusion Zones

Setting detection and exclusions zones are optional and are used to narrow the scope for the Jobsite Surveillance.

Jump to these quick sections:


  • Detection and Exclusion Zones must be configured on your fixed camera.
  • Motion Guard and Fence Gaurd cannot be turned on simultaneously.
  • If detection and Exclusion Zones are not set, Jobsite Surveillance will be applied to the full camera view.
  • If you don’t see Set Detection and Exclusion Zones please contact TrueLook support at or 833.878.3566, option #2.

Please Note: Normal Motion Alerts have their own schedules.

Set Optional Detection Zones

1. Log into TrueLook app as a Customer Administrator, Project Admin, or Custom Security access.

2. Click on the Settings gear in the upper, right-hand corner.

3. From the drop-down menu, click on Camera Settings.

4. On the Camera Settings page, navigate to the camera you want to set Exclusion and/or detection zones and click Edit. Please Note: If you don’t see Set Detection and Exclusion Zones please contact TrueLook support at or 833.878.3566, option #2.

5. When your Detection zone first loads, you will see the entire image of the camera. To make adjustments click the selector dots at the corner of the image, drag, and resize the shape to set the detection area.

6. To create more detailed shapes, left-click on any straight edge to add a new selector handle. Right-clicking will remove selector handles. Drag those handles to refine the shape of the zone.

Set Optional Exclusions Zones

Up to three exclusion zones can be set. An exclusion zone will be excluded from alerts.

1. Click the plus sign.

2. A green rectangle will appear in the camera view. This is your exclusion zone. Move it around and adjust the size of it, as needed, to create your exclusion zone within the red detection zone. The exclusion zone will save automatically

3. To add another exclusion zone click the plus sign.

4. Another rectangle will appear and you can add your second exclusion zone. You can have up to three exclusion zones.

Adjust Detection and Exclusion Zones

Within the left-hand side menu, there are three icons that allow you to adjust the zones.

  • Focus
  • Remove
  • Reset


To bring either a detection or exclusion zone into focus, click the eye icon next to the zone you want to focus.

Remove Exclusion Zone

Click on the trash icon of the zone you want to remove. Please note, this can not be undone. After deleted you will receive a confirmation popup.

Reset Detection Zone

Click on the four directions icon to reset the detection zone selection back to its default. Please note this can not be undone. Once reset, a confirmation popup will appear.

Detection and Exclusion Zone Filters

There are two optional filters that you can set to help narrow the camera’s view.

  • Short-Lived Objects: Motion is only triggered after an object appears for a specific amount of time.
  • Swaying Objects: Motion will not be triggered for selected swaying objects like tree branches, lights, etc.

Apply Short-Lived Objects Filter

1. On the left sidebar, click the gear next to Short-lived objects.

2. Enter the number of seconds you want an object to appear in the image before an alarm is triggered. Example: If a dog runs across the screen for 5 seconds you may not want an alert versus someone standing outside of a door for a longer period of time. Please Note: Ensure that the Active toggle is green.

3. Click Done.

Apply Swaying Objects Filter

1. On the left sidebar, click the gear next to Swaying Objects.

2. Using your mouse, drag and drop the yellow circle to the area that has swaying objects (ie trees, lights, bushes). Please Note: Ensure that the Active toggle is green.

3. Using your mouse, enlarge the shape of the circle to cover all objects.


4. For more accuracy, you can also enlarge or decrease the size of the circle by adjusting the number for the percent of the image on the left-hand side.

5. Click Done.

Set Optional Fence Guard

Fence Gaurd will allow you to create a perimeter line to send an alert if the perimeter is violated. Please Note: You may only select a Fence Gaurd or a Motion (Exclusion and Detection) Gaurd, not both.

1. Click the Fence Gaurd tab on the top of the page.

2. Click on the endpoints to move the Fence Guard in a 360-degree rotation.


3. Hover over the line until the moving cursor appears. Drag the line to position it as desired.


4. Left-click to create more points to better adjust the position of the guard. The guard will save automatically as you continue to adjust it. Please note this is optional.

Adjust Fence Guard

Within the left-hand side menu, you have two icons that allow you to adjust the fence.

  • Toggle Trigger Direction
  • Reset Fence

Toggle Trigger: Represented by the up and down arrows icon. The direction of the arrows determines the direction of the motion that will trigger the alert.

1. After positioning the fence guard, click the two arrows icon to toggle the trigger direction.


2. To reset the fence line click on the four arrow directions icon.